@extends('layouts.app')

@section('title', 'Raise Ticket - Order #' . $order->id)

@section('content')
<div class="container py-4">
    <div class="mb-3">
        <a href="{{ route('customer.orders.show', $order) }}" class="btn btn-outline-danger btn-sm">
            <i class="bi bi-arrow-left"></i> Back to Order
        </a>
    </div>

    <div class="card">
        <div class="card-header">
            <h1 class="h5 mb-0">Raise Ticket for Order #{{ $order->id }}</h1>
        </div>
        <div class="card-body">
            <form method="POST" action="{{ route('customer.orders.ticket.store', $order) }}">
                @csrf
                <div class="row g-3">
                    <div class="col-md-6">
                        <label class="form-label">Subject</label>
                        <input type="text" name="subject" class="form-control @error('subject') is-invalid @enderror" value="{{ old('subject') }}" required maxlength="191">
                        @error('subject') <div class="invalid-feedback">{{ $message }}</div> @enderror
                    </div>
                    <div class="col-md-3">
                        <label class="form-label">Category</label>
                        <select name="category" class="form-select @error('category') is-invalid @enderror" required>
                            <option value="order_issue" {{ old('category') === 'order_issue' ? 'selected' : '' }}>Order Issue</option>
                            <option value="payment" {{ old('category') === 'payment' ? 'selected' : '' }}>Payment</option>
                            <option value="delivery" {{ old('category') === 'delivery' ? 'selected' : '' }}>Delivery</option>
                            <option value="return_refund" {{ old('category') === 'return_refund' ? 'selected' : '' }}>Return/Refund</option>
                            <option value="other" {{ old('category') === 'other' ? 'selected' : '' }}>Other</option>
                        </select>
                        @error('category') <div class="invalid-feedback">{{ $message }}</div> @enderror
                    </div>
                    <div class="col-md-3">
                        <label class="form-label">Priority</label>
                        <select name="priority" class="form-select @error('priority') is-invalid @enderror" required>
                            <option value="low" {{ old('priority') === 'low' ? 'selected' : '' }}>Low</option>
                            <option value="medium" {{ old('priority', 'medium') === 'medium' ? 'selected' : '' }}>Medium</option>
                            <option value="high" {{ old('priority') === 'high' ? 'selected' : '' }}>High</option>
                            <option value="urgent" {{ old('priority') === 'urgent' ? 'selected' : '' }}>Urgent</option>
                        </select>
                        @error('priority') <div class="invalid-feedback">{{ $message }}</div> @enderror
                    </div>
                    <div class="col-12">
                        <label class="form-label">Message</label>
                        <textarea name="message" rows="6" class="form-control @error('message') is-invalid @enderror" required>{{ old('message') }}</textarea>
                        @error('message') <div class="invalid-feedback">{{ $message }}</div> @enderror
                    </div>
                </div>
                <div class="mt-3">
                    <button class="btn btn-primary" type="submit">Create Ticket</button>
                </div>
            </form>
        </div>
    </div>
</div>
@endsection