<?php

namespace App\Models;

use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;

class TicketMessage extends Model
{
    use HasFactory;

    public const SENDER_CUSTOMER = 'customer';
    public const SENDER_ADMIN = 'admin';

    protected $fillable = [
        'ticket_id',
        'sender_id',
        'sender_type',
        'message',
        'is_internal',
    ];

    protected function casts(): array
    {
        return [
            'is_internal' => 'boolean',
        ];
    }

    public function ticket()
    {
        return $this->belongsTo(Ticket::class);
    }

    public function sender()
    {
        return $this->belongsTo(User::class, 'sender_id');
    }
}