<?php

namespace App\Models;

use App\Models\Concerns\BelongsToCompany;
use Illuminate\Database\Eloquent\Model;
use Illuminate\Database\Eloquent\Relations\BelongsTo;

class Complaint extends Model
{
    use BelongsToCompany;

    protected $table = 'complaints';

    protected $fillable = ['company_id', 'from_user_id', 'against_user_id', 'subject', 'description', 'resolution_notes', 'status', 'complaint_date'];

    protected $casts = [
        'complaint_date' => 'date',
    ];

    public function fromUser(): BelongsTo
    {
        return $this->belongsTo(User::class, 'from_user_id');
    }

    public function againstUser(): BelongsTo
    {
        return $this->belongsTo(User::class, 'against_user_id');
    }

    public function statusLabel(): string
    {
        return str_replace('_', ' ', ucfirst((string) ($this->status ?? '')));
    }

    public function statusBadgeVariant(): string
    {
        return \App\Support\StatusBadge::variant($this->status);
    }
}